Our one year manufacturers warranty, offers free servicing on faulty products 12 months after product purchase date (eg, repairs). Conditions apply. Warranty is applied upon product purchase date.
Important to know | Damage that occurs after a year is usually caused by wear and tear.
REQUESTING A REFUND OR REPLACEMENT
Faulty product? If you have an issue that is assumed to be a 'manufacturing fault', help may be provided. Get in contact. If fixing or replacement is not possible, another option may be discussed.
RETURN POLICY
If you are not 100% satisfied with your purchase, simply contact. Let's find the best solution.
If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act. However, we are not legally required to give a refund or replacement if you have just changed your mind.
All warranty and faulty claims must provide a proof of purchase.
Please allow up to 3-4 business days for warranties and faulties to be processed and handled.
